Privacy Policy
Effective Date: July 1, 2025
1. Introduction
Welcome to SysPartsDirect (referred to as "we", "us", or "our"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit www.syspartsdirect.com (the "Website").
2. Information We Collect
We may collect the following types of information:
- Personal identification information (name, email address, phone number, shipping address)
- Payment information (credit card details, billing address)
- Technical information (IP address, browser type, device information, cookies)
- Usage data (page visit history, clickstream data, product browsing history)
3. How We Use Your Information
We use the collected information for the following purposes:
- Process orders and deliver products
- Provide customer support and services
- Improve website functionality and user experience
- Send marketing communications (with your consent)
- Prevent fraud and ensure website security
4. Information Sharing
We do not sell your personal information. We may share information in the following circumstances:
- With service providers (payment processors, shipping companies)
- To comply with legal obligations or respond to legal process
- To protect our rights, property, or safety
5. Cookies and Technologies
We use cookies and similar technologies to enhance user experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.
6. Data Security
We implement reasonable security measures to protect your personal information but cannot guarantee absolute security.
7. Your Rights
Depending on applicable law, you may have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate personal information
- Delete your personal information
- Restrict or object to processing of your personal information
- Data portability
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, which may have different data protection laws.
9. Children's Privacy
Our Website is not directed to children under 13, and we do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be notified on our Website.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@syspartsdirect.com
Phone: +86 19219173315
Address: Room 2502C, 25 / F, 148 Electric Road, North Point, Hong Kong